Terms of Service & Privacy Policy

TABLE OF CONTENTS :
  • SECTION 1. OVERVIEW
  • SECTION 2. ONLINE STORE TERMS
  • SECTION 3. ORDER PLACEMENT & PRODUCT AVAILABILITY
  • SECTION 4. NO CHANGES TO ORDER
  • SECTION 5. INTERNATIONAL ORDERS
  • SECTION 6. SERVICE/PRICES ERRORS & MODIFICATIONS
  • SECTION 7. PAYMENTS
  • SECTION 8. DELIVERY
  • SECTION 9. RETURNS & REFUNDS
  • SECTION 10. LIMITED WARRANTIES & LIMITATION OF LIABILITY
  • SECTION 11. UNFORSEEN CIRCUMSTANCES BEYOND OUR CONTROL
  • SECTION 12. OPTIONAL TOOLS
  • SECTION 13. PRIVACY POLICY
  • SECTION 14. PROHIBITED USES
  • SECTION 15. THIRD-PARTY LINKS
  • SECTION 16. INTELLECTUAL PROPERTY RIGHTS
  • SECTION 17. GOVERNING LAW
  • SECTION 18. PROMOTIONS
  • SECTION 19. SEVERABILITY
  • SECTION 20. ENTIRE AGREEMENT
  • SECTION 21. TERMS OF SERVICE CHANGES
  • SECTION 22. CONTACTING CUSTOMER SUPPORT

SECTION 1. OVERVIEW

This website, known as "the Site," owned and operated by Hancock LLC, a Delaware company. When terms such as "we," "us," and "our" are used on the Site, they specifically refer to Hancock LLC. Your use of this website, including all information, tools, and services, is provided to you, the user, on the condition that you acknowledge and accept all the terms, conditions, policies, and notices detailed herein.
By accessing our Site or engaging in transactions with us, you are participating in our "Service" and agreeing to adhere to the following terms and conditions ("Terms of Service," "Terms"). These terms are applicable to all users of the Site, including browsers, vendors, customers, merchants, and content contributors.
Before accessing or using our website, we urge you to carefully read these Terms of Service. Your access to or use of any part of the site indicates your unequivocal agreement to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you are prohibited from accessing the website or using any services provided herein. If these Terms of Service are considered an offer, acceptance is expressly limited to these specified Terms of Service.
Any new features or tools subsequently integrated into the existing store will be subject to the Terms of Service. The most recent version of the Terms of Service is available at any time on this page. We retain the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to periodically review this page for revisions. Your continued use of or access to the website following the posting of any modifications constitutes your acceptance of those changes.

SECTION 2. ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you have reached the age of majority in your country of residence or obtained consent from your parent or legal guardian for the use of this site by any minor dependents.
The products offered must not be used for any unlawful or unauthorized purposes, and you are obligated to adhere to all applicable laws within your jurisdiction, including but not limited to copyright laws.
The transmission of worms, viruses, or any code with a destructive nature is strictly forbidden.
Any violation of these terms will lead to the immediate termination of your access to our services.

SECTION 3. ORDER PLACEMENT & PRODUCT AVAILABILITY

Upon placing an order, a valid, binding, and enforceable contract, governed by these Terms, is established between you and Litcessory. Upon receipt of your order, Litcessory will send you an email confirming your order, including your order number and details of the items you've selected.
While Litcessory strives to fulfill the products listed on the order confirmation, there may be instances where it is unable to do so due to reasons such as the products no longer being manufactured, out of stock, or temporarily unavailable, or issues in sourcing relevant components.
In the event of a pricing error, Litcessory will communicate the correct price to you. If you do not accept Litcessory's proposed substitution or the adjusted price, Litcessory will cancel the order and promptly refund any payment made in connection with the order.

SECTION 4. NO CHANGES TO ORDER

Once your order is confirmed, we are unable to make any changes to it. Please review your order carefully before completing the purchase to ensure accuracy. If you have any concerns or require assistance, feel free to reach out to our customer service team for further support.

SECTION 5. INTERNATIONAL ORDERS

The Litcessory website currently only ships within the United States. Our current delivery services are limited to the United States, and we do not accept orders intended for delivery outside of this country.

SECTION 6. SERVICE/PRICES ERRORS & MODIFICATIONS

Prices, discounts, and promotions listed on the Site may change without prior notice. The applicable price for a product is the one in effect at the time of placing an order, as indicated in your invoice. Price adjustments will affect orders made after such modifications. All charges will be included in your merchandise total and outlined in your shopping cart before purchase, as well as in your order confirmation email.
While Litcessory strives to provide accurate price information, occasional unintentional typographical errors, inaccuracies, or omissions related to pricing and availability may occur. Such corrections will not bind you or Litcessory, and you acknowledge our right to rectify errors without incurring any liability. Litcessory may refuse or cancel orders with incorrect pricing. Prices listed on other websites or price search engines for Litcessory products are not guaranteed. If a product on the Site is not as described, your sole remedy is to return it in unused condition for a refund.

SECTION 7. PAYMENTS

Payment terms are at the sole discretion of Litcessory, and unless explicitly agreed upon in writing by Litcessory, payment must be received at the time you place your order. Payment for your products can be made using the methods provided during checkout.
By using a credit card for the purchase, you affirm and guarantee that (i) the supplied credit card information to Litcessory is accurate and complete, (ii) you are duly authorized to use the credit card for the purchase, (iii) charges incurred will be honored by your credit card company, and (iv) you will settle charges at the posted prices as outlined in Section 6 above.

SECTION 8. DELIVERY

Litcessory will arrange for the shipment (excluding installation) of the products to you and may execute partial shipments of your orders.
Title to your products will transfer to you upon the later of (a) your payment to Litcessory or (b) our delivery of the products to you. The risk of loss and damage to your products will pass to you upon the delivery of the products. Shipping and delivery dates are estimates only and are not guaranteed. Litcessory is not responsible for any delays in shipments.
For product delivery, Litcessory utilizes a carrier. Upon the carrier receiving the products, Litcessory will send you an email containing a tracking number for your reference.

SECTION 9. RETURNS & REFUNDS

You and Litcessory mutually agree that all returns and refunds are subject to our return policy, accessible on our "Return Policy" page.
Apart from, and not in limitation of, any statutory return rights or cooling-off periods, Litcessory will accept the return of products (excluding those marked as final sale or non-returnable on the site) for a refund of the purchase price. This acceptance is contingent upon the return being made within the specified period outlined on the "Return Policy" page, with valid proof of purchase and the products being returned in their original condition. To initiate the return process, please refer to the relevant information on returning your products located on the site.
You are responsible for all shipping and handling charges on returned items unless otherwise specified, and you assume the risk of loss during shipment.
Refunds will be credited back to the same payment method used for the original purchase on the site.
For information on defective returns, please consult the warranty details provided on the "Warranty" page of the Litcessory site.

SECTION 10. LIMITED WARRANTIES & LIMITATION OF LIABILITY

Litcessory warrants that all other products will be free from defects in workmanship and material for a period of 2 years from the delivery date.
Throughout the warranty period, Litcessory will, at its discretion and at no cost to you, either: (i) provide a replacement product; or (ii) issue a credit equivalent to the net purchase price of the defective products, provided that the item is returned.
It is important to carefully review the warranty information available on the site.
The site, services, and all products are made available to you on an "as is" and "as available" basis, unless otherwise specified in writing.
To the fullest extent permitted by law, the foregoing warranties are exclusive and are given and accepted in lieu of any and all other warranties, express or implied.
To the full extent permissible by applicable law, Litcessory disclaims all warranties, express or implied, including implied warranties of merchantability, noninfringement, and fitness for a particular purpose, along with all other remedies.
The remedies described in this section are your only remedies for any breach of warranty or any other claim. Litcessory's total liability arising out of the site, services, products, or the use of the products, whether based on warranties or claims of negligence, or otherwise, shall not exceed the cost paid for the defective product.
Litcessory shall not be liable to you or any third party for any incidental, consequential, or special damages.

SECTION 11. UNFORSEEN CIRCUMSTANCES BEYOND OUR CONTROL

Litcessory will exert every effort to fulfill our obligations under an order confirmation. However, Litcessory cannot be held accountable for delays or failure to perform if such delay or failure is caused by circumstances beyond our reasonable control, including, but not limited to, acts of God, earthquakes, fires, floods, wars, civil or military disturbances, acts of terrorism, sabotage, labor strikes, epidemics, pandemics, riots, utility failures, and malfunction or loss of hardware/software, or any other cause, whether similar or dissimilar to any of the foregoing, which could not have been prevented by Litcessory with reasonable care. In the event of a delay, Litcessory will fulfill its obligations as soon as reasonably possible.

SECTION 12. OPTIONAL TOOLS

We may grant you access to third-party tools over which we neither monitor nor exercise control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall not be liable for any issues arising from or related to your use of optional third-party tools.
Your use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
Additionally, we may introduce new services and/or features through the website in the future, including the release of new tools and resources. Such new features and/or services will also be subject to these Terms of Service.

SECTION 13. PRIVACY POLICY

INFORMATION COLLECTION AND USE
While using www.litcessory.com(the “Site”), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
LOG DATA
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
COMMUNICATIONS
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
SECURITY
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of Jan 30, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

SECTION 14. PROHIBITED USES

We cannot guarantee the absolute security of our Site or ensure its freedom from bugs or viruses.
It is your responsibility to configure your information technology, computer programs, and platform to access our Site, and we recommend using your own virus protection software.
Misuse of our Site by introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful materials is strictly prohibited. Attempting to gain unauthorized access to our Site, the server storing our Site, or any connected server, computer, or database is also forbidden. Any attack on our Site, its data, or the accounts and credentials used to access it, including denial-of-service attacks, will be reported to relevant law enforcement authorities. We will cooperate with these authorities by disclosing your identity if necessary. In the event of a breach, your right to use our Site will cease immediately.

SECTION 15. THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may redirect you to websites that are not affiliated with us. We do not undertake the examination or evaluation of the content or accuracy of such third-party materials or websites, and we provide no warranty or assume any liability or responsibility for them, including any other materials, products, or services offered by third parties.
We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
Before engaging in any transaction, carefully review the policies and practices of the third party, ensuring you understand them. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

SECTION 16. INTELLECTUAL PROPERTY RIGHTS

All content included on or made available through the Site and Services, comprising information, data, software, photographs, graphs, videos, text, graphics, and other materials, is protected by copyright, trademark, patent, or other proprietary rights. These rights are safeguarded under U.S. and international laws. You agree to comply with applicable laws in your use of the Site or Services.
It is strictly prohibited to remove, obfuscate, deface, cover, or alter any Litcessory mark or other mark, nor to add any Litcessory mark or other mark to any materials provided by Litcessory or to any Product or its packaging. You shall refrain from registering or using any trademark that may cause confusion with Litcessory's Intellectual Proprietary Rights.

SECTION 17. GOVERNING LAW

These Terms and any claims arising from or related to them, or your purchase of products under these Terms, are governed by the laws of the state of Delaware. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

SECTION 18. PROMOTIONS

Promotions offered through the Site may have rules distinct from these Terms. When engaging in any promotions, kindly review the specific rules. In case of any conflict between the rules of a promotion and these Terms, the promotion rules shall take precedence. Periodically, promotions on the Site may impact pricing and are subject to terms separate from these Terms. In the event of a conflict between promotion terms and these Terms, the terms of the promotion will prevail.

SECTION 19. SEVERABILITY

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, it shall still be enforced to the fullest extent permitted by applicable law. The unenforceable portion will be considered severed from these Terms of Service, and such determination will not impact the validity and enforceability of any other remaining provisions.

SECTION 20. ENTIRE AGREEMENT

The failure on our part to exercise or enforce any right or provision of these Terms of Service shall not be considered a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or related to The Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21. TERMS OF SERVICE CHANGES

The latest version of the Terms of Service is always available on this page for your review.
We retain the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to regularly check our website for any alterations. Your ongoing use of or access to our website or the Service after the posting of any changes to these Terms of Service indicates your acceptance of those changes.

SECTION 22. CONTACTING CUSTOMER SUPPORT

For any inquiries, please email us at support@litcessory.com. Alternatively, you can reach us through the Contact page on our site.
Include in your correspondence all relevant information that will aid us in assisting you with your inquiry, request, or dispute. Kindly provide your name, mailing address, and email address.
By utilizing our services, you hereby agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.
v. May 2024