ResourcesFrequently Asked QuestionsAnswers to common questionsVideo TutorialsDIY GuidesUse mobile payments for shoppingEmail[email protected]Our AddressLitcessory 2093 Philadelphia Pike #2950Claymont DE 19703For technical questions, check out our Frequently Asked Questions for immediate answers.Hours of OperationMonday - Friday: 9AM - 8PM ESTSaturday: 9AM - 5PM ESTSunday: ClosedPlease enable JavaScript in your browser to complete this form.How Can We Help You?Reason *Select a reasonSelect a reasonGeneral InquiryTechnical SupportSetup QuestionsOrder IssuesShipping InquiriesReturns and RefundsWholesaler InquiriesOtherSelect a brand / product line *Select a brand / product lineSelect a brand / product lineLumenX by LitcessoryPhilips HuePhilips WizLegrandLIFXC by GEEveNanoleafOnly items that have been purchased directly from litcessory.com may be returned, exchanged, or refunded. Litcessory products purchased through other retailers must be returned in accordance with their respective policies. View our return/refund/exchange policy here. We will provide mailing instructions.Select one *ReturnRefundOrder number *Purchased from *Litcessory.comLitcessory.comOrder number *Describe your lightstrip setup *Does the lightstrip turn on? *YesNoDo the lights change color? *YesNoUpload relevant photos. If product issues, attach a photo of the item as well as a photo of the product packaging showing the barcode: Click or drag files to this area to upload. You can upload up to 10 files. Allowed file types: .jpg, .jpeg, .pngAdditional information or questions *Your message *Please list the item(s) *Reason for return/exchange/refund *Contact Information:Name *FirstLastEmail *Address *Address Line 1Address Line 2CityStatesAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeSubmit